# Plan a charity website that earns donor trust

> A guided route for trustees and communications teams planning a new charity website or a focused redesign.

Source: https://elitedigitalagency.io/resources/charity-website/
Format: Markdown mirror of the HTML page (text/markdown). Content is identical;
the canonical, citable version is the HTML source URL above.

---
Guided route · Charities

# Plan a charity website that earns donor trust

 A guided route for trustees and communications teams planning a new charity website or a focused redesign. Work through the decision points in order; each linked resource has more detail.

## Work through these decisions

- ### 1. Define the visitor and the action Separate donor, volunteer and beneficiary needs. Choose a primary action for each important page before discussing visual style.[Write a website project brief →](https://elitedigitalagency.io/guides/website-project-brief/)
- ### 2. Set scope and budget Compare a starter website with bespoke work. Keep payment processing, CRM and Ad Grants costs separate.[Review charity website costs →](https://elitedigitalagency.io/guides/charity-website-cost-uk/)
- ### 3. Build trust around the donation journey Check registration wording, appeal clarity and what happens after a gift. Review a live project and its stated limits.[See the World Aid Network project →](https://elitedigitalagency.io/case-studies/world-aid-network/)
- ### 4. Make useful answers findable Use clear pages for causes, programmes and common donor questions. Measure search visibility without promising AI citations.[Explore charity SEO and AEO →](https://elitedigitalagency.io/charities/charity-seo-aeo/)
- ### 5. Confirm what the site must show Plan registered-status wording, company or CIO details, Gift Aid declarations, privacy and cookie notices before the design is signed off.[Check charity website requirements →](https://elitedigitalagency.io/guides/charity-website-legal-requirements-uk/)
- ### 6. Check the launch journey Test mobile donations, receipts, accessibility, analytics, indexability and named ownership of future content updates.[Check the public site →](https://elitedigitalagency.io/tools/free-geo-audit/)

## What you should have at the end

You should finish with a brief, a realistic budget and a list of trust and donation requirements to test before launch.

 Want another starting point? Search all resources or tell us about your project.

## Choose your next step

Have a brief already? We can review scope, identify gaps and give you a candid fit assessment.

Discuss your website →